We’re here for you!
Our telephone helpline and live chat is supporting families of children and young people with additional needs and/or disabilities (age 0-25) and young people themselves, during extraordinary times.
Funding from the Coronovirus Community Support Fund, distributed by The National Lottery Community Fund, has helped us to offer this critical support at a very challenging time. Thanks to the government for making this possible.
Confidentiality and Data Protection
Our helpline is confidential. This means we will not share your personal details with anyone outside of POINT without your permission.There are a few exceptional situations where we may have to breach confidentiality and pass on your details without your consent.Situations where we might need to break confidentiality:
If a decision is made to break confidentiality, we will make reasonable effort to keep your informed of what we intend to do.
We are committed to protecting your privacy. Whenever you share personal data with us we aim to be clear with you, and not to do anything with your data that you wouldn't reasonably expect us to do.