Services & Support SEND Mediation SEND Mediation & Disagreement Resolution in Oldham SEND Mediation and Disagreement Resolution service in Oldham is operated by POINT. As POINT are independent of Oldham Local Authority, you can be assured of a confidential, impartial service at all times. If you are considering Mediation or Disagreement Resolution as a way to resolve a disagreement, you should contact one of our mediation advisors to discuss your disagreement. They will be able to advise you about the service and what it offer. Click here to find our contact details. Please note that you must contact the Mediation and Disagreement Resolution Service within 2 months from the date of the outcome you disagree with. For example if you receive a letter stating that the local authority are refusing to undertake an EHC Needs Assessment, you must contact the Mediation and Disagreement Resolution service within 2 months of the date the letter was sent to you. Otherwise you may not be able to access the service. For further guidance about Mediation or Disagreement Resolution, please use the links below.