Services & Support SEND Mediation Chapter 11 - SEND Code of Practice Special Educational Needs and Disability (SEND) Mediation and Disagreement Resolution Services are detailed in Chapter 11 of The SEND Code of Practice (0-25). Chapter 11 tells you how disagreements between yourself and School, Health, Social Care and or the Local Authority can be addressed. It shows you the types of disagreement you may be having and tells you who you should write to to address those concerns so that disagreements can be resolved as quickly as possible. The link below will take you to chapter 11 of The SEND Code of Practice (0-25) and will help you to understand your options and your rights when faced with a disagreement about the Special Educational Needs provision that is being made for you or your child / young person. Click the link below to access further information.