Services & Support SEND Mediation Welcome to The Special Educational Needs and Disability (SEND) Mediation and Disagreement Resolution service operated by POINT. SEND Mediation and Disagreement Resolution is FREE service providing opportunities to resolve disagreements at the earliest opportunity. Most disagreements can be resolved through Mediation or Disagreement Resolution, supporting good communication and reducing the stress and time commitments of making an appeal to the SEND Tribunal, however accessing Mediation or Disagreement Resolution does not prevent you from making a claim to the SEND Tribunal if a solution cannot be found. The POINT SEND Mediation and Disagreement Resolution service is available to: Parents and Carers of children and young people (Aged 0-25) who have, or may have Special Educational Needs and/ or Disabilities; and Young people aged 16+ who have Special Educational Needs and or Disabilities. If you are considering Mediation or Disagreement Resolution as a way to resolve a disagreement, you should contact one of our mediation advisors to discuss your disagreement. Our trained team will be able to advise you about your particular situation and how the service may be able to assist you in finding a solution. For further details about our service, our mediation team or the types of disagreements that POINT can support through the SEND Mediation and DRS service, please click the buttons below. Manage Cookie Preferences