Rufia Khatun I joined the POINT team in October 2020 as a Helpline Operative. My background has been mainly focused on admin since leaving school, however I have spent recent years undertaking courses to learn more about supporting children. I have studied in supporting children with Special Educational Needs and Disabilities, Understanding Behaviour that Changes and Supporting Teaching and Learning all at Level 2 which have given me an insight in what young children and their families go through and the support they require. I have two children and I have family and friends who have young children with Autism and use the services POINT provide. They have told me how significantly their lives have changed since they learnt of POINT and began receiving support. I had initially heard of POINT many years ago and when the vacancy arose, I took the opportunity to became part of a wonderful team and organisation. I am delighted to join such a passionate team who put their all into their work and are such an inclusive community.