Stories and events Success stories Sarah's Story The support we as a family have received from POINT has been amazing! We recently went through a very complex and difficult EHCP process supported by POINT’s SEND Information, Advice and Support Service. From the start Elaine and Diane helped us to do a parent submission and were with us every step of the way. We had some very difficult low times throughout the process but every time we contacted them they helped us to see things in a more positive light, which made us more focused and able to move forward despite wanting to give up several times! Nothing is ever too much trouble for the team and never once were we made to feel like we were a nuisance!! Even though I had to contact them repeatedly! Sometimes it was just simple questions that we needed the answer too but was unable to find the answer elsewhere! Without them we honestly don’t know where or who we would have turned to, and we recommend POINT services to all parents and families with children with special needs. You are always welcomed with warmth and a very caring, private and confidential attitude and are treated with the upmost respect and they always make you feel less alone and you always leave feeling more confident and content and armed with a wealth of information. This is our favourite photo of our daughter, in a quite remote spot of Oldham on a good day, feeling on top of the world. Something that POINT helped us, as her parents, feel as well.